Scam Catchers
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New Text Message Phishing Scam Uses Fake FedEx Tracking Number

A new phishing scam has been circulating around the country. Targets receive a text message containing a fraudulent FedEx delivery tracking number.

Clicking on the included link will take customers to a separate webpage requesting users to input their “delivery preferences” in an attempt to gather private information.

How the FedEx Scam Works

“Hello Richard, your FEDEX package with tracking number BR-30A2-YT73 is waiting for you to set delivery preferences: e3frm.info/inYDbfiWeR.”

This text message is an example of what many people have received from scam artists.

The link will take the recipient to a fake website operated by a scammer. It asks for further information that is completely unrelated to receiving a delivery, but the site claims it’s relevant in order to receive your parcel.

The goal of the scam is to gather personal information in order to steal a person’s identity. The scammer will also try to bait the recipient into paying for additional services related to the delivery of their “package.”

FedEx Warns Customers About Scam

According to ABC News, FedEx released a public statement concerning the phishing scam, saying,

“We are committed to protecting the security and integrity of our network. While there is no foolproof method to prevent the FedEx name from being used in a scam, we are constantly monitoring for such activity and work cooperatively with law enforcement.”

The statement continues, “FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information. Any suspicious text messages or emails should be deleted without being opened, and reported to abuse@fedex.com.”

Local law enforcement agencies have also released statements warning customers to be mindful of the fake phishing text messages.

Detecting Phishing Scam Text Messages

The FedEx website contains helpful information for detecting the illegal use of its name through phishing emails and texts. Use the following checklist if you suspect a scam:

  • Unsolicited requests for money in exchange for the delivery of a package
  • Requests for personal/financial information, such as your Social Security number or bank account number
  • Links to misspelled or alternate variations of the correct website, such as fedx.com or fed-ex.com
  • Alarming messages that ask you to respond immediately
  • Messages that say your account will be suspended or your package will be returned to the sender if you do not respond
  • Glaringly misspelled words, grammatical errors or excessive use of punctuation

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