In the modern era, Amazon drivers are pretty much Santa: they bring presents for everyone around the holidays, and kids are always happy to see them. If you’re like most people, you’re probably doing some holiday shopping on the site, as it’s one of the biggest and most reliable online retailers. However, you need to be aware of a potential scam you could fall victim to while shopping online.
A popular new scam that has come to national attention involves automated calls from a source claiming to be Amazon. The bizarre calls indicate to the potential victim that they are calling about a disputed charge from their Amazon account. Typically, the scam uses a purported “outstanding charge for $700” that has come back as a failed or disputed order. Then, the victim is prompted to press one on the dial pad to talk to an agent about how to remedy the situation.
The agent, then, will attempt to “help” by either getting credit card information from the mark or by getting access to their Amazon account. Either of these things would result in them actually just stealing money from the person being scammed. Should they get your credit card information, they’ll just go on a spending spree. Should they get your Amazon info, they’d use that to buy as many gift cards as they could until your accounts were out of money.
If you get a call from an automated voice saying it’s from Amazon, you can safely assume it’s a scam. Amazon has confirmed that it will not call people unsolicited, as they prefer to resolve issues with payment via their own site or email. Should you get a call from a real Amazon representative, it’s usually because you asked them to call you and they’re helping you resolve an issue you were having.
Unfortunately, many scammers use automated tools to scramble their phone numbers so they can avoid simple call blocking or call screening. Often, these scam calls are coming from randomized and hard-to-avoid phone numbers. As such, you need to just be aware that anyone calling you from “Amazon” unsolicited is probably trying to scam you.
On the bright side, if you’ve been wanting to try out a funny new accent or just some joke material, there’s nothing wrong with getting a real person on the line from the scam call and wasting their time with whatever nonsense you can find to pass the time. The less time scammers spend calling your neighbors, the fewer opportunities they have to rip them off.